Cambodia e-Arrival Card: How to Fill It In, Step by Step

Flying into Cambodia? There's one form you have to submit before you land: the Cambodia e-Arrival. It's mandatory, it's completely free, and it takes about ten minutes. Here's exactly how to fill it in — and how to dodge the copycat sites that charge money for a form that costs nothing.

Last updated: October 19, 2026

What is the Cambodia e-Arrival?

The e-Arrival is Cambodia's online arrival form. One submission replaces three pieces of paper you used to fill in by hand — the immigration arrival form, the health declaration, and the customs declaration. Instead of scribbling on a form during the flight and hunting for a pen, you do it all online before you travel, and immigration scans a QR code when you land.

Since July 1, 2024, the e-Arrival has been mandatory for everyone arriving in Cambodia by air. This guide covers air arrivals. If you're entering by land or sea, paper forms are still used at the border — and foreign visitors entering by land or sea fall under the separate v-Pass system instead.

What you'll need before you start

Have these handy and the whole thing takes about ten minutes:

• Your passport — you'll copy the details exactly as they're printed in it.
• Your flight details — arrival date, flight number, and the airport you're flying into (for Phnom Penh, that's Techo International Airport, KTI).
• Your address in Cambodia — your first hotel or guesthouse is fine.
• An email address — for your account and for keeping a copy of your QR code.

How to fill in the e-Arrival, step by step

1. Open the official site or app. Go to arrival.gov.kh in your browser, or install the official Cambodia e-Arrival app from the iOS App Store or Google Play. This is the only form there is — any other site is a copycat (more on that below).
2. Create an account, or sign in. Register with your email address and a password. This account holds your submission, so use an email you can actually check.
3. Start a submission and enter your trip details. Add your arrival date, your flight, and the airport you're arriving at — for example, Techo International (KTI) if you're flying into Phnom Penh.
4. Enter your passport and personal details. Type your name, passport number, nationality and dates exactly as they appear in your passport. A typo here is the most common reason for a hold-up at the desk, so double-check before moving on.
5. Add your address in Cambodia and complete the declarations. Enter where you'll be staying, then work through the short health and customs declarations — simple questions about your health and what you're bringing into the country.
6. Submit — and save your QR code. When the submission goes through, you'll receive a QR code. Screenshot it straight away, and email it to yourself as a backup. Don't rely on reopening the site at the airport.
7. On arrival, show the QR code and your passport. At immigration, present both. The officer scans the code, your details come up, and you're through — no paper form needed.

Scam warning: never pay for this form

Because the e-Arrival is mandatory, copycats have pounced on it. Lookalike websites with official-sounding names — and lookalike apps — will happily charge you a "processing fee" for submitting a form that is completely free. Some look polished. Some rank right next to the real site in search results.

The rule is simple: the e-Arrival costs $0, always. Only ever use arrival.gov.kh or the official Cambodia e-Arrival app. If any site asks you to pay to submit the e-Arrival itself, close it and start again at the official address.

Four mistakes that trip people up

• Filling it in too early. The e-Arrival must be submitted within 7 days before you arrive. Do it earlier and it won't cover your arrival — you'll need to submit again inside the window.
• Paying a third-party site. If money changed hands, you used a copycat. The real form is free, every time.
• Thinking the e-Arrival is your visa. It isn't — it replaces the paper arrival forms only. Your visa is a separate requirement (see below).
• No offline copy of the QR code. Phones die, batteries run out, airport Wi-Fi misbehaves. Keep a screenshot and an emailed copy so a flat phone can't hold you up.

Remember: the e-Arrival is not a visa

This is the confusion that catches the most people, so let's say it plainly: the e-Arrival and your visa are two separate things, and you need both. The e-Arrival tells Cambodia you're coming; the visa is your permission to enter.

Most visitors either apply for an eVisa in advance at the official evisa.gov.kh, or get a visa on arrival at the airport. Sort the visa out as its own step — our Plan Your Trip hub walks through the visa options in plain English. And if there's any chance you'll want to stay on past your first month, read our guide to extending a Cambodia visa before you fly — the visa you arrive on decides what you can do later.

Frequently asked questions

Is the Cambodia e-Arrival really free?

Yes — 100% free, no exceptions. The official site and app never charge for the e-Arrival. Any website or app asking you to pay a fee for it is a middleman or a copycat, and you should close it and use arrival.gov.kh instead.

When exactly should I fill it in?

Any time within the 7 days before you arrive — and not before that window opens. Most people do it two or three days before flying, once the trip is certain. It only takes about ten minutes, so there's no rush to do it the moment the window opens.

Do children need their own e-Arrival?

Yes — the requirement covers all air arrivals, children included. A parent or guardian can complete the submission for a child; just have the child's passport details handy, and keep their QR code saved with yours.

What if I don't have a smartphone?

No problem. The e-Arrival is a website as well as an app, so you can complete it on any computer — at home, at work, or on a borrowed laptop — at arrival.gov.kh. Save the QR code when you finish, and keep a copy you can show at immigration alongside your passport.

Does the e-Arrival replace my visa?

No. The e-Arrival replaces the paper arrival, health and customs forms only. You still need a visa — either an eVisa from evisa.gov.kh before you fly, or a visa on arrival. Treat them as two separate jobs on your checklist.

What if my flight changes after I submit?

Submit a new e-Arrival with your new flight and arrival date, inside the 7-day window before the new arrival. The submission is free, so there's no cost to redoing it — just make sure the QR code you show at immigration matches the flight you actually arrived on.

That's the e-Arrival sorted. For the rest of your before-you-fly jobs — visas, money, insurance and packing — head back to the Plan Your Trip hub, or run through the 30-second before-you-go checklist on our homepage.